Test includes a blank video recording

This issue is typically due to your website hosting not loading properly. The video itself isn’t actually blank; rather, a white screen appears because your website isn’t loading as expected. We recommend reaching out to your web host to ensure the site is fully operational and loading responsively.

Troubleshooting Steps

• Check if your hosting provider is blocking CheckView’s IP addresses – see Whitelisting CheckView IPs.

• Verify the site loads correctly outside of CheckView by visiting the URL in a regular browser.

• Check if any security plugins are blocking automated browsers – see Blocker Detection.

• If the issue persists, contact your web host to verify their server is responding to automated browser requests.